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Kestrel Voice for Business

Turn every call, form, and customer conversation into booked revenue.

AI voice operations and customer intelligence for businesses that cannot afford missed demand.

Kestrel answers calls, qualifies leads, handles website chat, books appointments, routes urgent requests, and turns every customer interaction into structured business insight.

Purchase Product Purchase Support PackageNo long contracts · cancel anytime
24/7 answering Website AI chat Workflow sync Call intelligence Managed setup
Kestrel Command Center
Live operations · all systems operational
Today · 9:41 AM
Activity feed All channels Search
Live call answered
Inbound · (480) 555-0198 · 2m 14s
Completed
Website chat lead captured
Visitor on /pricing · qualified · hot
Qualified
Contact form submitted
Service: HVAC repair · urgency: medium
Routed
Appointment booked
Tue, May 20 · 2:00 PM · Tech: David
Synced
Call summary generated
Duration 4:32 · sent to CRM
Completed
Executive insight surfaced
After-hours demand up 31% this week
Insight
CRM / API sync completed
Salesforce · 4 records · deal $4.8K
Completed
01 The Problem

Revenue leaks through disconnected communication channels.

Most businesses run customer communication across five or six tools that don’t speak to each other. The leakage isn’t a tooling problem — it’s an operations problem. Every gap is unbooked revenue and lost intelligence.

Calls go unanswered

Every missed call is a competitor's customer. Voicemail does not book revenue.

Website visitors leave

High-intent visitors land on your site, hit a wall, and bounce without a path.

Form leads sit cold

Submissions land in an inbox. By the time you respond, the lead has moved on.

Staff repeats intake

Your team spends hours each day asking the same qualifying questions.

No executive visibility

Demand patterns, objections, and missed opportunities never become decisions.

Industry research suggests 27–38% of inbound business demand is lost between channels — most of it recoverable with one operating layer.
02 The Platform System

One operating layer for customer demand.

Kestrel isn’t a stack of point tools — it’s a single system that captures every signal, qualifies it against your business, takes the right action, and reports back to the people who run the business.

01Stage 01

Capture

  • AI voice answering
  • Website AI chat
  • Embeddable contact form
  • Shareable AI profile card
02Stage 02

Qualify

  • Trained on your business
  • Lead intent scoring
  • Urgency detection
  • Service need mapping
  • Customer context
03Stage 03

Act

  • Book appointment
  • Route emergency
  • Escalate to human
  • Sync to workflow
  • Trigger API actions
04Stage 04

Report

  • Call summaries
  • Trends & objections
  • Missed opportunities
  • Demand patterns
  • Executive insights
03 Built for Business Impact

Six capabilities. One operating layer.

Each capability ties to revenue, time, visibility, or risk reduction. Not features for the sake of features — outcomes you can defend in a board meeting.

Voice

AI Voice customized for your business

Answers every call using your services, hours, FAQs, pricing rules, escalation logic, and brand voice — not a generic script.

LiveInbound · (480) 555-01982:14
You
“Hi, do you do same-day HVAC?”
AI
“Yes — earliest slot is today at 2 PM with David.”
Recover missed-call revenue · cut intake time
Chat

AI Website chat

A site assistant trained on your business knowledge. Answers questions in your voice and converts visitors before they bounce.

What's your warranty on installs?
10-year parts, 2-year labor on full systems. Want a written quote?
Yes — book me Tuesday
Lead capturedintent: high
Lift website conversion · capture qualified leads
Forms

Embeddable contact form

Drop one snippet on any page. Submissions hit the same workflow as calls and chats — qualified, routed, and synced.

NameJordan Maxwell
Phone(602) 555-0144
ServiceReplacement quote
Routed → Sales● Synced
Unify lead inputs · zero handoff loss
Profile

AI Profile Card

A shareable business profile where prospects can call, chat, or book directly with your AI assistant — from anywhere.

Maxwell Heating & Air
kestrel.to/maxwell-hvac
Call Chat Book
Convert outbound moments into demand
Meetings

AI Meeting Assistant

Captures notes, action items, objections, customer needs, and next steps from every call and meeting — automatically.

Summary · 4:32
  • Quoted full-system replacement: $7,200
  • Objection: financing options
  • Next step: send proposal Tue
Free up your team · close the loop on every call
Intelligence

Executive Intelligence dashboard

Conversations become signal: demand patterns, booking rates, objections, missed opportunities, and service trends.

+31%after-hours demand
MonWedFriSun
Decisions, not call logs
04 Executive Insights

A boardroom view of your customer demand.

Every conversation feeds a structured intelligence layer. See what’s happening, what’s changing, and what to do next — without reading a single call transcript.

Live· last updated 11:42 AM
After-hours demand
After-hours demand increased 31% this week
31%
Mon — Sun · vs prior weekCalls 6 PM – 9 AM
Top lost-lead reason
No same-day availability is the #1 lost-lead reason
Action needed
No same-day42%
Price25%
Went w/ competitor18%
No response15%
Pricing objections
Rising in replacement quotes
+22%
vs last week · 38 mentions
Emergency requests
Peak between 6–9 PM
6–9 PM
12 AM12 PM12 AM
Pre-booking question
63% of visitors ask about financing
63%
Add a financing answer to your AI knowledge
Demand heatmap
Three service areas show high-intent demand
Geo signal
  1. Phoenix Metro · 41 high-intent calls
  2. Scottsdale · 28 high-intent calls
  3. Chandler · 19 high-intent calls
05 Managed Implementation

Managed setup when your workflow needs more than software.

Premium implementation, not support dependency. Every package is delivered by senior operators who have stood up Kestrel for businesses like yours — buy what you need, keep what works.

Setup

AI Voice Setup

Complete AI voice system setup and configuration. Configure your AI, scripts, business knowledge, call flow, and routing logic. Live in under two weeks.

  • Business knowledge ingestion
  • Voice & script tuning
  • Call routing + escalation logic
  • Go-live walkthrough
$5,500 one-time
6 Months

Business Sales Workflow (6 months)

Extended business sales workflow engagement with ongoing optimization. Monthly tuning of scripts, call outcomes, analytics dashboards, and conversion logic — driven by your data.

  • Monthly script + flow tuning
  • Conversion review
  • New objection handling
  • Quarterly business review
$14,850 per month
12 Months

Business Sales Workflow (12 months)

Long-term business sales workflow partnership with comprehensive support. Advanced setup for multi-location teams, complex routing, and bespoke automation across your business.

  • Multi-location call trees
  • Custom AI personas
  • Bespoke automation builds
  • Dedicated solutions engineer
$24,750 per month
06 Built for How You Work

Solutions aligned to your business.

Pick the operating shape that matches your team. Every use case sits on the same Kestrel platform — what changes is the playbook, not the product.

Service business intake & booking

Capture and book service jobs without lifting a phone.

Kestrel answers, qualifies the job, checks technician availability, and books straight into your calendar — through call, chat, or form.

94%
Calls answered
26%
Jobs booked lift
0
Voicemails missed
“My AC stopped working today”
Inbound · qualified as emergency
Urgent
Booked: Today, 4:30 PM
Tech: David · synced to ServiceTitan
Booked
07 Get Started

See what your business is missing.

Most teams find leakage worth tens of thousands a month within the first week. Purchase the product to start, or let our team stand it up for you.

● No long contracts● Cancel anytime● US-based onboarding
$28,450
Avg after-hours revenue captured / month
94%
Of inbound calls answered & qualified
11 days
Median time to fully operational