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Compliance & Certifications

KestrelVoice maintains the highest standards of security and compliance to protect your data.

SOC 2 Type II — In Progress

We are actively working toward SOC 2 Type II attestation (target: Q3 2026). Our controls already cover:

  • Security - Protection against unauthorized access
  • Availability - System uptime and reliability
  • Processing Integrity - Accurate and timely processing
  • Confidentiality - Protection of sensitive information
  • Privacy - Proper collection and use of personal data

GDPR Compliance

We apply GDPR-aligned measures for all European customers, including data handling, consent management, and user rights protection. Contact us for a Data Processing Addendum (DPA).

CCPA Compliance

We provide California residents with privacy rights and data transparency consistent with the CCPA.

HIPAA Ready

For healthcare-related service businesses, we offer HIPAA-ready configurations with Business Associate Agreements (BAA) available upon request. Contact us to review your specific requirements.

AI Voice Compliance

Our AI voice stack is built with compliance in mind, including TCPA, telemarketing, and state recording-law safeguards. Contact us for details on the specific AI voice compliance certifications that apply to your use case.

Data Encryption

All data is encrypted both in transit and at rest:

  • TLS 1.3 for data in transit
  • AES-256 encryption for data at rest
  • End-to-end encryption for call recordings
  • Secure key management with AWS KMS

Infrastructure Security

Our infrastructure is built on enterprise-grade cloud providers:

  • AWS for compute and storage
  • Multi-region redundancy
  • Automated backups and disaster recovery
  • DDoS protection and WAF
  • 24/7 security monitoring

Regular Audits

We conduct regular security audits and penetration testing to identify and address potential vulnerabilities. Our security team continuously monitors for threats and implements industry best practices.

Request Compliance Documentation

For detailed compliance documentation, security questionnaires, or to discuss enterprise security requirements, contact our security team:

Contact us for compliance documentation, security questionnaires, or enterprise requirements.
Security Portal: kestrelvoice.com/security