Enterprise-Grade Security & Compliance

Your data security and customer privacy are our top priorities. Built with enterprise standards from day one.

SOC 2
Type II Certified
HIPAA
Compliant
GDPR
Compliant
99.9%
Uptime SLA

Security Infrastructure

End-to-End Encryption

All voice data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your customer conversations are protected with military-grade security.

  • TLS 1.3 for all data in transit
  • AES-256 encryption at rest
  • Encrypted database backups

Infrastructure Security

Hosted on enterprise-grade cloud infrastructure with multiple layers of security, redundancy, and disaster recovery protocols.

  • Multi-region redundancy
  • Automated backups every 6 hours
  • DDoS protection and WAF

Access Controls

Granular access controls and authentication mechanisms ensure only authorized personnel can access sensitive data.

  • Multi-factor authentication (MFA)
  • Role-based access control (RBAC)
  • Audit logs for all access

Compliance & Auditing

Regular security audits and compliance certifications ensure we meet the highest industry standards for data protection.

  • Annual penetration testing
  • Quarterly security audits
  • Continuous vulnerability scanning

Data Privacy & Ownership

Your Data is Your Data

You retain full ownership of all customer data, call recordings, and transcripts. We never use your data to train models or share it with third parties.

Data Retention Control

Configure custom data retention policies. Export or delete your data at any time. When you leave, your data is permanently deleted within 30 days.

GDPR & CCPA Compliant

Full compliance with global privacy regulations. Built-in tools for data subject requests, consent management, and right-to-be-forgotten.

Transparent Processing

Clear documentation of how we process data, where it's stored, and who has access. No hidden data usage or surprise terms.

Uptime & Reliability

99.9%
Uptime SLA

Guaranteed uptime with financial credits if we fall short. Your business can't afford downtime.

<100ms
Response Time

Lightning-fast AI responses ensure natural conversations without awkward pauses.

24/7
Monitoring

Round-the-clock system monitoring with automated alerts and instant incident response.

Incident Response

In the unlikely event of a security incident, our dedicated response team follows a proven protocol to contain, investigate, and resolve issues quickly.

Detection
Automated monitoring alerts
Response
<15 min acknowledgment
Containment
Immediate isolation
Resolution
Full transparency

Questions About Security?

Our security team is here to answer any questions and provide detailed documentation.