Automated HVAC Appointment Booking - Instant Scheduling 24/7
Book appointments while customers are on the phone. Sync directly with ServiceTitan. Reduce no-shows by 67%. Never lose revenue to callback delays.
Manual Booking Bottlenecks Killing Your Revenue
Why traditional appointment scheduling loses you money
The "I'll Call You Back" Problem
of customers who say "I'll call you back" never do. When you can't book appointments instantly, you lose 2 out of 3 potential jobs.
Customer: "I need my AC serviced."
Receptionist: "Let me check the schedule and call you back."
Result: Customer calls 3 more HVAC companies. First one to book wins.
The Instant Booking Advantage
booking rate when customers can schedule instantly while on the phone. No callbacks, no delays, no lost opportunities.
Customer: "I need my AC serviced."
Kestrel: "I have Tuesday at 2 PM or Wednesday at 10 AM available."
Result: Appointment booked in 90 seconds. Confirmation text sent immediately.
The Math: Manual vs. Automated Booking
Manual Booking Process
Automated Booking
Additional revenue from instant booking
$425,040 more per year with same call volume
How AI Books Appointments Instantly
The complete workflow from call to confirmation
Customer Calls & Service Identification
Kestrel answers in 200ms and asks: "What type of service do you need?" It identifies the service category (maintenance, repair, installation) and determines the appropriate time block needed.
Kestrel: "Thanks for calling! What can I help you with today?"
Customer: "My AC isn't cooling properly."
Kestrel: "I can help with that. This sounds like it needs a diagnostic visit, which typically takes about 2 hours. Let me check our availability."
Real-Time Calendar Check
Kestrel queries your ServiceTitan or Jobber calendar in real-time, checking for available slots that match the service duration, technician skills, and customer location.
Offers Time Slot Options
Kestrel presents 2-3 available time slots, prioritizing the customer's preferred timeframe (morning, afternoon, specific day).
Kestrel: "I have availability tomorrow at 2 PM or Thursday at 10 AM. Which works better for you?"
Customer: "Tomorrow at 2 works great."
Kestrel: "Perfect! I've booked you for tomorrow, Wednesday, at 2 PM. The technician will arrive within a 2-hour window."
Instant ServiceTitan Booking
While the customer is still on the phone, Kestrel creates the appointment in ServiceTitan with all details: customer info, service type, notes, and assigns to the appropriate technician.
Automated Confirmation & Reminders
Immediately after booking, Kestrel sends confirmation via text and email. Then sends automated reminders to reduce no-shows.
Calendar Integration with ServiceTitan & Jobber
Native two-way sync keeps everything in perfect sync
Two-Way Sync Features
Two-Way Sync Features
Smart Scheduling Rules
Configure custom rules to optimize your calendar and ensure the right technician gets assigned to each job.
Service-Based Rules
Location & Routing Rules
Reducing No-Shows by 67%
How automated reminders dramatically improve show rates
Without Automated Reminders
With Kestrel Automated Reminders
Reminder Sequence That Works
Frequently Asked Questions
Everything you need to know about automated appointment booking
Start Booking More Appointments Today
Increase booking rates from 58% to 81%. Reduce no-shows by 67%. Capture $425K more revenue per year.
Sources & References
All statistics are based on verified industry data, customer case studies, and internal performance metrics. Calculations show methodology transparently. Customer data is anonymized or used with explicit permission.